Inn Collection scoops Best Places to Work award

The Inn Collection Group has been named as one of the UK’s best places to work.

The Inn Collection Group is celebrating this month, having been named as one of the UK’s best places to work by The Sunday Times.

Recognising companies that create happier working environments by fostering engagement from their teams, The Sunday Times Best Places to Work list often includes pub, bar and other hospitality businesses from across the UK.

Inn Collection's listing follows a recent survey of its employees, where 78% of respondents declared themselves “happy” at work.

With more than 1,000 employees across the group, the pub company's mission statement of 'making people happy' has been directed internally, as it aims to support its people in their personal and professional development.

During the past year, this has seen the establishment of a seven-strong People Team at its central support offices in Benton, who aim to attract, nurture and support talented individuals across the company.

"We’re delighted that our people are enjoying their time with ICG and that we have been officially recognised as a great place to work as a result," says people director Liz Robertson. "Supporting our teams is incredibly important for us, be that with our exciting development programmes, our Inn Safe Hands initiative or even just our excellent benefits package.

"As a group, we are steadfast in our belief that hospitality can be an industry in which people can enjoy long, fulfilling and rewarding careers and making the Sunday Time Best Places to Work list underlines our commitment. With our headcount set to rise to 2,000 people by the end of this year, we are going to need to develop too so we can continue to make people happy and I am really excited by what we have planned."

Pub worker greets guest at hotel check-in
Inn Collection has a number of hotels in its estate

Training goals

Inn Collection partners with local communities, educational groups and establishments to help with the development of new training programmes, including a recent focus on preventing workplace stress and supporting mental health for managers.

In addition to the support and development offered to colleagues, it also offers a benefits package, with discounted food and stays for colleagues, their family and friends among the perks.  

Offering their Inn Safe Hands support programme through Hospitality Action allows the group to also support colleagues in their lives away from work too, whatever the challenge being faced.  

The company's growth this year across the north of England and North Wales means 1,000 new hires are expected to be made by the end of 2023.

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