Marston’s Invests in Outdoor Spaces
Marston’s has launched a nationwide project to help equip pubs with alternative outdoor spaces to safely welcome back guests.
The operations team at Marston’s has launched a nationwide project to help equip pubs with alternative outdoor spaces to safely welcome back guests.
Alongside the new garden spaces, Marston’s pubs will be operating an online ordering system for both food and drinks, and will be allowing access to toilets and baby changing facilities.
The Coronavirus pandemic has accelerated trends whereby outdoor areas are becoming a key focus for pubs and bars. This is further evidenced following Boris Johnson’s announcement regarding the roadmap out of lockdown for England, where pubs will be able to serve guests exclusively outdoors from 12 April.
“Outdoor seating at our pubs has become more important than ever, especially as we come out of lockdown," says Andy Kershaw, head of property at Marston’s. "So far we have worked on almost 300 pubs. We have worked closely with our contractors and suppliers, as well as our property team to ensure that we are meeting not only government guidelines on outdoor social spaces, but also ensuring that we don’t compromise on pub operations and customer experience."
Pubs are having to adapt and adjust their operations drastically to adhere to guidelines and prepare for reopening. Each Marston's outdoor design was carefully considered utilising available space and how the area could be used to ensure operations and customer experiences were enhanced.