PCA reveals deeper data on top six pubcos

The Pubs Code Adjudicator (PCA) has published further data from its 2025 Annual Tied Tenants Survey, offering deeper insights into how each of the pub companies are performing in their relationships with their tied tenants.

For the first time, the PCA has published individual data tables showing the survey performance of each of the six pub companies. The data tables can be accessed here.

The PCA says this will enable the six largest pub companies to get a deeper understanding of their own tenants’ satisfaction with various aspects of their business relationship impacted by the Pubs Code. 

This is the most extensive release of tenant satisfaction data the PCA has ever made available to operators. The aim in providing this new level of detail, it says, is to give pub companies the opportunity to identify what their own tenants really think and where improvements need to be made, building on the results released earlier this year. 

It breaks down satisfaction scores and feedback by tenant type. The publication of this additional data is also intended to improve transparency and empower tied tenants with information about their pub company.

"We have gone further than ever before with the publication of individual data tables for each pub company to ensure the impact of the survey is widely felt," says Fiona Dickie, Pubs Code Adjudicator (pictured). "This gives the pub companies valuable and detailed insights on which to benchmark themselves and strive for improvements in how they manage their tied relationships, and this is good for tenants. 

"I would like to stress that tenant confidentiality has been carefully protected, and I would urge tied tenants to take the time to give us their views when the next survey launches in January 2026."

What is the Pubs Code?

The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in England and Wales and their tied pub tenants. The regulated pub companies are Admiral Taverns, Greene King, Marston’s, Punch Pubs, Star Pubs and Stonegate Group.

Following its 2025 survey, data released in June compared the performance of the pub companies and showed that overall satisfaction remains stable at 61%, however individual performance varies greatly.

The next annual Tied Tenant Survey will take place from January 2026, where 1,200 tied tenants will be asked to share their views on their pub company.

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