Seamless partners with Star Micronics to create a New Era for UK Hospitality EPOS
Seamless, a UK-based provider of iPad and cloud-based EPOS systems tailored for small hospitality businesses, has partnered with international POS hardware solutions provider Star Micronics. The collaboration introduces a cutting-edge solution that prioritises fairness, payment flexibility and operational resilience.
Tailored specifically for pubs, restaurants, cafés and food trucks, Seamless is redefining the EPOS space with a customer-first approach that allows operators to successfully tackle the challenges faced in the UK hospitality industry. Co-founded by industry veterans Robin Knox, an experienced entrepreneur and CEO, and Paul Walton who is a veteran in the hospitality technology sector, Seamless brings decades of combined expertise in scaling innovative businesses and addressing practical challenges for operators.
Robin Knox, Seamless Co-Founder and CEO, explains, “Small hospitality businesses are the backbone of the UK’s food and drink industry but have been underserved for too long. Seamless is built with the needs of these businesses in mind alongside a focus on improving profitability and making day-to-day operations easier.”
Seamless has been designed to directly address the pain points faced while empowering small UK hospitality operators with an EPOS solution that disrupts the current landscape, thanks to a unique approach and an offering based on the following core features:
- Freedom of Payment Choice: Seamless does not lock customers into proprietary payment systems, giving them the freedom to work with preferred providers.
- Fair Pricing: Transparent and cost-effective, Seamless delivers high value at a price point suited to small businesses.
- Operator-Designed: Built by hospitality experts, the software is crafted for real-world challenges.
- Local Focus: Designed for UK hospitality businesses with an understanding of hybrid models (dine-in, takeaway, and delivery) and local community dynamics.
- Offline Resilience: Ensures reliable operations even in environments with poor connectivity.
- Customer-Centric Approach: Fair contracts, no hidden fees and excellent UK- based support to boost profitability for small businesses.
The collaboration with Star Micronics successfully combines Seamless’ operator-designed software with Star’s reliable hardware to create a robust, scalable EPOS solution that enhances operations in smaller hospitality environments.
Paul Walton, Seamless Co-Founder and Chief Technology Officer, comments, “Our software provides small UK hospitality businesses with the tools to thrive, while our partnership with Star ensures reliability at every step. By combining our operator-led design with Star’s proven hardware, we’re providing UK small businesses with an EPOS solution that is fair, flexible and built to last. When we began using Star printers, the technology was already robust. Today, its solutions including the versatile mC-Print3 POS printer exemplify how far connectivity and developer integration have evolved, offering unparalleled ease of use and versatility that benefit both developers and end-users.”
With its sleek, compact design and advanced connectivity options, the Star mC-Print3 is highly flexible for both front-of-house receipt printing and back-of-house kitchen operations. It offers cable management and multiple connection options, including direct pass-through data to the iPad over USB C, network printing as well as wireless functionality via Star’s MCW10, eliminating the need for extensive cabling.
Paul Walton adds, “Our customer centric approach that prioritises usability, efficiency and enhanced guest experience aligns perfectly with Star hardware. We have found their solutions to perform well under pressure, be reliable and built to last. In addition to the versatile Star mC-Print3 printer, the Star WiFi adaptor MCW10 has proved to be bulletproof, allowing us to provide a solution that reduces networking infrastructure requirement and installation costs.”
Star also provides durable and stylish stainless-fronted cash drawers designed to handle high-traffic hospitality environments while complementing modern interiors. Moreover, its sturdy and ergonomic EZPOS tablet stands further enhance counter aesthetics while ensuring secure, user-friendly operation for staff.
Mark Lloyd, Sales Director, Star Micronics EMEA, concludes: “We are pleased to be partnering with Seamless whose industry experience and expertise is second to none. For small independent operators seeking the latest hospitality POS technology combined with proven hardware reliability, Seamless offers a range of invaluable tools to address real-world challenges.”
About Seamless
Robin Knox: As CEO of Seamless, Robin has a rich entrepreneurial background, including co-founding Intelligent Point of Sale, a groundbreaking tech company that transformed POS systems for SMEs. His success led to its acquisition by iZettle in 2016 and subsequently by PayPal in 2018. Robin is also an active angel investor and property developer.
Paul Walton: As Chief Technology Officer, Paul has been instrumental in developing software and hardware solutions tailored to the needs of small hospitality operators, bringing invaluable expertise to Seamless’ design and years of architectural expertise in high volume production environments.
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